We recently found a carpet cleaning company in Mesa Arizona that blew us away. It was really interesting to us how these guys conduct their business and we wanted to share with you some of the things that separated them that we think all cleaning businesses can learn from. First of all, it started with great customer service. These guys had some of the most friendly staff we’ve ever encountered when hiring a cleaning company. We feel like this is important to point out because some companies completely take their attitude and tone on the phone for granite and we know at the end of the day they’re losing customers from it. The second thing that blew us away was their willingness to accommodate our needs. We have a unique layout in our house and put in all these special requests for them to follow and they didn’t blink an eye! A couple of the other companies we called before them were like, “what are you talking about? We can’t do that!”. The third thing this cleaning company did very well was follow up with us and make sure we were satisfied with our carpet cleaning services. I haven’t ever had any sort of cleaning company follow up with me to make sure I was happy and that there wasn’t anything else they could have done to do the job better. Customer service like this is hard to find these days so we wanted to take the time to recognize such an outstanding company. I will now be using these guys for my commercial building (which is actually a pretty big contract) and it’s all because they did the little things right. It goes to show it doesn’t take much to be successful in the cleaning business these days, just follow basic business principles and you can really stand out. If you’d like to visit their website you can visit it here: (carpet cleaning Mesa AZ).
There are tons of great house cleaning services to choose from in Mesa, Arizona, so which one do you pick? Well just like in previous posts where we discussed how important it is to make sure you’re hiring a commercial cleaning company with great reviews, the same rules apply for residential home cleaning. It’s important to hire a top rated and trustworthy company because you’re going to have strangers in your home and it’s easy for stuff to get stolen. We’ve heard countless amounts of stories on the news where cleaning companies have been accused of stealing from both homes and businesses. We’re not saying that no cleaning companies are trustworthy, but we do feel it’s important to do your homework when hiring a company to clean your home. There was actually a story recently on the local Mesa Arizona news about a family who hired a cleaning company off of Home Adviser and they had thousands of dollars worth of jewelry ripped off. The crazy thing is that home adviser specifically says on their website that they screen all of the business owners who sign up with them. Apparently it’s not too hard to slip through the cracks! It turned out after further investigation that this company had terrible reviews on Google and people had actually complained on their business page about how they ripped them off too! We’re not sure if this cleaning company had any yelp reviews or any other sort of social media reviews, but it just goes to show that even when a company has bad reviews that the public can see, they still get hired for jobs. This is why we are so adamant with our readers they they check multiple places online for reviews on the cleaning company you’re hiring. When it comes to letting someone you don’t know that you found on the internet to come and clean your home… do your home work! It can save you lots of time and money down the road. If you have any stories about how someone had great ratings online and turned out to be a lousy company, please contact us and share your story.
Commercial cleaning expenses can rack up over the year so we wanted to provide all of you business owners with some key takeaways that can save you a lot of money. Good commercial cleaning companies are hard to find especially when you need multiple services performed at your office or building like carpet cleaning, tile cleaning, grout cleaning, window cleaning, etc… Some companies package all of these cleaning services together and can perform a multitude of services while others may only perform a handful of services so if you hire them you’re probably going to have to hire someone else to do the work they cannot perform. Our experience is that a company that can package these services together are going to save you money. When you’re looking for commercial cleaners in Mesa, Arizona, make sure they are credible and have a solid history of reviews and positive customer feed back. Don’t be afraid to contact multiple companies to get quotes on what it would cost to clean you building or office(s). When you get a quote from a company you’ll get a great feel of what kind of service you can expect from them, response times, etc. Also make sure that if you’re just hiring a company for the first time that you have a backup cleaning company in mind in case the company you originally hired to perform your commercial cleaning services flakes out on you, you’re not screwed. We recently heard a story of a business that hired a commercial cleaning company that flaked on them when they needed them the most and didn’t have a backup company lined up that could come out immediately if necessary so instead of having their employees working hard to please the customers they were cleaning the carpets and windows for a few hours that resulted in a loss of business. You might be wondering why they didn’t just let it go and wait until they found a company to come clean their business building and the reason is because it was a retail store that gets tons of foot traffic everyday and if the customers feel the store is dirty that directly effects how many people will buy from you. These are just some basic tips that can avoid you headaches down the road. If you have any feed back please contact us. To learn more about our company and what we do, please visit our about page. Thank you for reading!
When it comes to having your commercial or residential windows cleaned, there’s a few key things you want to know about the company before they provide their cleaning services. First of all, it’s important to check review companies like Google to see if the company has good ratings or bad ratings. Another great source of reviews is Yelp. Between the two of these powerhouse review companies, you should have a pretty good idea of what kind of company you’re hiring after you do a little investigating. We feel like it’s always important to get quotes from multiple companies before hiring someone. This way you can actually talk to a few different companies and get a feel for how good or bad their customer service is. Second of all you can negotiate prices with all the companies once you have a proposal submitted to you. This way, not only are you getting the best price and customer service, but you can actually get an even lower price than you would have had you only called one company. We know that business owners aren’t going to turn away business if a competitor offered you a lower price and most likely they are going to match and even sometimes beat that price.